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Family and Community Engagement (F.A.C.E.) Home

The FACE logo features teal and orange text and a sailboat graphic.

Addressing the needs of the WHOLE CHILD by collaborating the powers of schools, families, and community partners — ensuring lifelong success for each and every child. 

All F.A.C.E. services available in English & Spanish  |  Todos los servicios disponibles en inglés y español

10

GISD Campuses Served

28+

Community Partners

100%

Free Family Services

Bilingual Support

The Four Pillars of F.A.C.E.

Families

Parent workshops, academic support, volunteer opportunities, and increased community involvement.

Schools

Collaborative events, decision-making committees, parent-teacher organizations, and improved policies.

Community Partners

Resource sharing, mentorship programs, and expanded student resources across Galveston Island.

Outcome Indicators

Student success, strengthened family engagement, and holistic support measured across all campuses.

A Message from Dr. Hernandez

My name is Dr. Vivian Hernandez, Family and Community Engagement Specialist for Galveston ISD. I hold a Bachelors in Humanities, a Masters in Educational Leadership, and a Doctorate in Ethical Leadership from University of St. Thomas.

I previously served as College Liaison at Ball High School and helped design the Tutor-a-Tor mentoring program for socio-economically disadvantaged students at risk of not passing state tests or achieving career/college readiness.

As FACE Specialist, I look forward to building partnerships that address the needs of the "Whole Child" — educating, engaging, and empowering EACH student for a life of Excellence. Please contact my office with any questions, concerns, or interests.

Dr. Vivian Hernandez, Ed.D.

Volunteer Opportunities

  1. Campuses send home a form at the start of each school year to recruit interested parents and community members.
  2. Complete and submit the background check form. No one may volunteer without a completed check through Human Capital Management.
  3. Needs are matched to your interests and skills.
  4. Sign the GISD Volunteer Waiver of Liability, co-signed by the campus principal.
  5. Begin volunteering! Note: a separate process is required to chaperone field trips or special events.
    • St. Vincent's House (HOPE) 
      2817 Alfredo Houston Pl, Galveston TX 77550
      Appts: (409) 765-2242 | Info: (409) 763-8521
      28 Clinics · Food Pantry · Mental Health
       
    • Catholic Charities
      4700 Broadway Ave J, Suite F-103, Galveston TX
      Phone: (409) 762-2064
      Pantry: Tue, Thu, Fri — 9am–12pm
      Rent, utilities & food pantry assistance
       
    • St. Vincent de Paul
      Phone: (409) 356-5135 (phone intakes only)
      Rent and utilities assistance
       
    • Society of St. Stephen
      Moody Methodist | Phone: (409) 943-8705
      Emergency utility assistance (water, lights, gas) — Galveston Island residents only
       
    • Salvation Army — Galveston
      601 51st Street, Galveston TX 77551Phone: (409) 793-1691
      Shelter and food only
       
    • Salvation Army — Texas City
      4801 Emmett F Lowry Expressway, Texas City TX
      Phone: (409) 935-1190 (by appointment)
      Emergency financial assistance
       
    • Baker-Ripley
      Call: (713) 590-2327 for application
      bakerripley.org
      Electric, gas, and water assistance
       
    • Galveston County Recovers 
      Phone: (409) 643-8210
      galvestoncountyrecovers.org
      Rent / past-due rent assistance
       
    • Texas Utility Help 
      Questions: 1-855-566-2057
      Online utility bill assistance
       
    • Catholic Charities — Housing Stability
      Phone: (713) 237-8106
      Security deposits, utility deposits, reconnection fees, hotel vouchers, moving assistance. Galveston, Houston & Fort Bend Counties
       
    • Find Help
      Enter your zip code to find local assistance
       
    • Galveston Lions Club — Sight Program
      Fax: (409) 740-3318
      Free eye exams and/or eyeglasses (limited). Galveston Island residents only. One exam + one pair every 2 years. Must demonstrate financial need.

    • Services List (English)
    • Lista de Servicios (Español) 

     

    1. Emergency Services / Case Management (M–Th 9a–5p, F 9a–4p) — Utility & Rental Assistance. Call (409) 765-2210. Must provide proof of ID, emergency situation, income, residency, and government assistance.
    2. Food Pantry (M–Th 9a–5p, F 9a–4p walk-in; Expanded: Mon–Fri 9am–1pm) — Groceries up to 2x/month with proof of address. Baby and hygiene items may be available.
    3. Snack Packs — Protein, water, and carb snack provided daily to travelers (M–Th 9a–5p, F 9a–4p).
    4. Showers & Laundry for Travelers — Tuesdays and Thursdays, 9am–1pm.
    5. Spiritual Chapel — 9:15am M–F. Communion each Friday at Noon. Friday chapel at 11am.
    6. Transportation Van (M–F 8am–5pm) — Doctors' appointments, grocery store, local destinations. Meals on Wheels. By appointment: (409) 763-8521.
    7. The Great Clothes Out — Monthly clothing give-away, 3rd Saturday of each month. Call (409) 763-8521 to verify.
    8. Daily Clothing Distribution — For case management and direct aid clients.
    9. Free Student Clinic — T/Th: 4:30–8:30pm | Sat: 10am–2pm (stvsc.org). UTMB Medical Students supervised by MD. Internal Medicine, GYN, Dermatology, Psychiatry, Rheumatology, Neurology, Dental (extractions), Speech/OT/PT.
    10. Day Clinic — UTMB Nurse Practitioner — Mon–Fri 8am–3:30pm. Appt: (409) 765-2242. Small co-pay: $30.
    11. Mental Health Counseling — By referral: (409) 763-8521. Adult & bilingual services through Family Service Center.
    12. Financial Literacy Program — Money management education (mandatory for Case Management clients).
    13. Prevent Blindness — 3rd Tuesday of every month. Vision screenings and glasses by Prevent Blindness & Sight for All.
    14. Galveston County Diaper Bank — Newborn and senior supplies available.
    15. Narcan Dispensary — 24/7 drive-through and office dispensary by Gulf Coast Outreach Ministries.
    16. Homelessness Prevention & Emergency Assistance — Comprehensive case management, rental & utility assistance.
    17. Immigration Legal Services — GHIRP: (409) 900-2114.
    18. Notary Services — In-office notary available.
  • 4700 Broadway Ave J, Suite F-103, Galveston TX  |  Phone: (409) 762-2064

    • Pantry Hours: 8:30am–1:00pm by appointment daily | Walk-in: Tue, Thu, Fri 9am–12pm
    • Application: Complete as much of the application as possible. Obtain assistance from the registrar. Monthly income if not employed: enter $0.
    • Eligibility: Call (409) 762-2064 to complete an intake form over the phone.
    • Services: Rent assistance, utility assistance, and food pantry items available to qualifying families.
    • Galveston County Food Bank Mobile (GCFB): 2nd & 4th Wednesday. Registration 7:30–10:30am. Applications provided by GCFB. Parents without transportation must provide a proxy letter to FACE/GISD personnel.
       
    • Download Catholic Charities Pantry Policy
  • Resources provided in partnership with College Board to support students at every grade level.

    Middle School

    • Visit the BigFuture™ Educator Resource Center
    • Create early college aspirations
    • Prepare students for high school success
       

    Grades 9–10

    • Encourage extracurricular involvement
    • Host parent college planning workshops
    • Develop programs of study connecting HS to postsecondary success
    • Research colleges that fit academic and social needs
       

    Grades 11–12

    • Use Academic Tracker for college/career plans
    • Start college application essays early
    • Submit updated résumés for letters of recommendation
       

    TEA Graduation Toolkit:

    • Advocacy Center for Children 
      Team approach to prevention, intervention, and treatment of child abuse. Licensed therapists and case workers eliminate re-victimization.
      Community Ed Coordinator: Candy Hattingh
       
    • Health Insurance Enrollment
      FACE provides step-by-step enrollment guides, assistance resources, and document checklists to help families navigate health insurance.
       
    • Community Curriculum Inquiries
      Community members with curriculum ideas are referred to FACE for TEA alignment review. All curriculum is TEA approved. An MOU is signed by all partners. Contact FACE to start the process.
  • FACE Family Support Form 2023
    Intake and referral form for GISD families seeking support.

    • Download


    FACE Flow Chart
    Step-by-step process for navigating FACE services and referrals.

    • Download


    Volunteer & Liability Form 2025–26
    Required waiver for all GISD volunteers. Co-signed by campus principal.

    • Download


    Donation Form
    For community members or organizations wishing to donate to GISD programs.

    • Download


    Catholic Charities Pantry Policy
    Procedures and eligibility for the Catholic Charities food pantry partnership.

    • Download 
       

    Lions Club Sight Program Application
    Application for free eye exams and eyeglasses for qualifying residents.

    • Download


    FACE Program Overview
    Full overview of the Family & Community Engagement program and volunteer information. 

    • Download
  • An advertisement for LRB Grocery, offering 50% off for SNAP/EBT customers.

  • Greetings,

    My name is Dr. Vivian Hernandez. I am serving as the Family and Community Engagement Specialist (FACE) for Galveston Independent School District. I am an enthusiastic professional educator with many years of successful experience. I hold a Bachelors in Humanities, a Masters in Educational Leadership, and a Doctorate in Ethical Leadership from University of St. Thomas.

    I have been so fortunate to have worked in various capacities at Ball High School. I served as the College Liaison between the high school and Galveston College, worked closely with the Ball High School administrative team to design and implement the renowned Tutor-a-Tor mentoring program addressing the needs of socio economically disadvantaged students who are at risk of not passing subject matter, state test(s), or achieving their ultimate goal-career or college ready upon graduation. As the Innovation and Entrepreneurship and Media Arts Communities Pathway Coordinator, I assisted teachers and administrators with the implementation of many successful programs.

    As the FACE specialist for Galveston Independent School District, I am looking forward to continue building family and community partnerships to address the needs of the “Whole Child” by educating, engaging, and empowering EACH student for a life of Excellence. We will bridge the communication between home, school, and the community by helping parents and the community get the information, help and support they need to ensure their child’s academic and social-emotional success in school. We create and maintain resources to address the needs of students and families within our GISD community. I welcome your ideas, and look forward to working with you on behalf of the students we serve.

    Please contact my office with any questions, concerns or interests. We welcome you as a volunteer in any of our district schools.

    Sincerely,

    Dr. Vivian Hernandez

    Vivian Rose Hernandez, Ed.D. 
     


    SPANISH VERSION:

    Saludos,

    Mi nombre es Dr. Vivian Hernández. Estoy sirviendo como Especialista en Participación Familiar y Comunitaria (FACE) para el Distrito Escolar Independiente de Galveston. Soy un educador profesional entusiasta con muchos años de experiencia exitosa. Tengo una Licenciatura en Humanidades, una Maestría en Liderazgo Educativo y un Doctorado en Liderazgo Ético de la Universidad de St. Thomas.

    He sido muy afortunado de haber trabajado en varias capacidades en Ball High School. Serví como enlace universitario entre la escuela secundaria y Galveston College, trabajé estrechamente con el equipo administrativo de Ball High School para diseñar e implementar el famoso programa de tutoría Tutor-a-Tor que aborda las necesidades de estudiantes con desventajas socioeconómicas que corren el riesgo de no aprobar materias, exámenes estatales o lograr su objetivo final: carrera o universidad listos al graduarse. Como Coordinador de la Vía de Comunidades de Innovación y Emprendimiento y Artes de Medios, ayudé a maestros y administradores con la implementación de muchos programas exitosos.

    Como especialista de FACE para el Distrito Escolar Independiente de Galveston, espero continuar construyendo alianzas familiares y comunitarias para abordar las necesidades del "Niño Completo" educando, involucrando y capacitando a CADA estudiante para una vida de Excelencia. Conectaremos la comunicación entre el hogar, la escuela y la comunidad ayudando a los padres y la comunidad a obtener la información, la ayuda y el apoyo que necesitan para garantizar el éxito académico y socioemocional de sus hijos en la escuela. Creamos y mantenemos recursos para abordar las necesidades de los estudiantes y las familias dentro de nuestra comunidad GISD. Agradezco sus ideas y espero trabajar con usted en nombre de los estudiantes a los que servimos.

    Comuníquese con mi oficina si tiene preguntas, inquietudes o intereses. Le damos la bienvenida como voluntario en cualquiera de nuestras escuelas del distrito.

    Sinceramente,

    Dr. Vivian Hernandez

    Vivian Rose Hernandez, Ed.D.

  • The words 'Advocacy Center for children of' are written in a teal script.

    “The Advocacy Center for Children of Galveston County facilitates a team approach to the prevention, intervention, investigation, prosecution and treatment of child abuse. Licensed therapists, case workers, and Advocacy Center staff work together under one roof to eliminate the re-victimization of child abuse victims through comprehensive services to child abuse victims and their families.” 

    For More Information visit their website at: Advocacy Center for Children   

    The Child Advocacy Center logo features text and a cartoon character.

    Community Education
    Coordinator- Candy Hattingh

  • COLLEGE ADVISING TIPS provided by 
    The College Board logo, featuring an acorn and text, in blue on a black background.
     

    Middle School

    • Visit our BigFuture™ Educator Resource Center to learn how you can clear a path to success for your students by helping create early college aspirations and preparing them for High School.
       

    Grades 9–10

    • Encourage students to get involved in extracurricular activities because colleges look for qualities like leadership and a sense of social responsibility.
    • Host workshops to help parents locate resources for navigating the college planning process.
    • Help students develop programs of study to make connections between high school preparation and postsecondary success.
    • Teach students how to research colleges that fit their academic and social needs.
       

    Grades 11–12

    • Use the Academic Tracker to help your students create academic plans that match their college and career goals.
    • Encourage your students to start thinking about their college application essay early so they can highlight their best qualities.
    • Have students submit updated résumés with spring and summer information forms needed for writing college letters of recommendation.

What Makes Us Great

We are driven by our unwavering commitment to excellence, equity, and the holistic development of our students. Together, we forge a path of educational success, inspiring a love for learning and empowering our students to shape a bright and promising future for themselves and our community.